Privacy Policy

1. Introduction

LokkoLabs ("we", "us", "our") operates the LokkoLabs platform for team-building events. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and company size. This information is necessary to provide our services.

Event Participation Data

When you participate in an event as an attendee, we collect your first name, assigned team information, event progress data (phase completion times, scores), and any poll responses you submit during the event.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use Google Analytics to collect this data, subject to your cookie preferences.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences at any time through the cookie consent banner on our website. See our cookie consent controls for details on which cookies we use.

3. How We Use Your Information

• To provide and maintain our team-building event platform
• To manage your account and provide customer support
• To facilitate real-time event participation and scoring
• To generate event results, rankings, and analytics for event organizers
• To send administrative communications (account verification, event invitations)
• To improve our services and develop new features
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Event organizers: Your event participation data (name, team, scores, completion times) is visible to the organizer who runs your event.
• Service providers: We use Supabase for data storage, ElevenLabs for audio generation, and Google Analytics for website analytics.
• Legal requirements: We may disclose information if required by law or to protect our rights.

5. Data Retention

We retain your account data for as long as your account is active. Event participation data is retained for the duration required by the event organizer's subscription. Attendee session tokens expire after 24 hours. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@lokkolabs.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS), secure authentication tokens (HMAC-signed), row-level security policies, and rate limiting on API endpoints.

8. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any international data transfers.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@lokkolabs.com