Organizer Guide
Everything you need to run successful lock-picking training events.
Overview
As an organizer, you control the entire event experience. From creating events to managing live sessions, this guide covers everything you need to know.
Role Required: You need organizer or higher role within a company to access organizer features.
Before the Event
Creating an Event
- Navigate to Organizer Dashboard from the main menu
- Click Create Event
- Fill in the event details:
- Event Name - A memorable, descriptive title
- Date & Time - When the event will take place
- Expected Attendees - Helps with team auto-setup
- Venue Type - In-person, virtual, or hybrid
- Click Create to generate your event
Configuring Capacity
The system automatically creates teams based on expected attendance. Each team corresponds to a physical table with 4-6 agents.
| Attendees | Tables | Team Colors |
|---|---|---|
| 10-20 | 3-4 | Red, Blue, Green, Yellow |
| 20-40 | 5-8 | + Purple, Orange, Pink, Cyan |
| 40+ | 8+ | Colors repeat with section numbers |
Sharing Event Access
You have two ways to invite attendees:
Pre-Registration Link
Share before the event so attendees can provide their info early. Reduces check-in time on event day.
lokkolabs.com/join/FALCON-42Event Code
Short code for day-of registration. Display on screens or announce verbally.
FALCON-42Running the Event
Room Setup with Presenter Mode
For professional events, use Presenter Mode to display audio/visual content on a projector or large screen while controlling playback from your phone.
Recommended Setup
- 1. Laptop → Projector/TV - Connect laptop to room display (HDMI/USB-C)
- 2. Open Presenter View - From Live Control, click "📺 Open Presenter View"
- 3. Drag to Display - Move window to projector screen, press F for fullscreen
- 4. Connect Speakers - Audio plays through laptop → room speakers
- 5. Open Mobile Remote - Scan QR or click "📱 Mobile Remote" on your phone
- 6. Walk the Room - Control everything from your phone while assisting attendees
📺 Presenter View
Full-screen display for projector. Shows images, plays audio, displays subtitles.
Open on: Laptop connected to projector
📱 Mobile Remote
Phone-optimized control with large touch targets. Play, pause, skip, see progress.
Open on: Your phone
The Control Center
The Control Center is your command post during live events. It provides:
- Phase Timeline - Visual progress through event phases
- Presenter Mode Toolbar - Quick access to Presenter View and Mobile Remote
- Team Status - Real-time progress for each team
- Attendee Monitor - Individual status and help requests
- Timer Display - Phase countdown and mission timing
Phase-by-Phase Guide
Check-in
Self-service- •Greet attendees as they arrive
- •Point them to QR code or display event code on screen
- •Attendees self-register on their phones
- •Monitor check-in progress on your laptop
- •Set up Presenter View while attendees arrive
- •Wait until 80%+ checked in before proceeding
Briefing
~12 min- •Ensure Presenter View is ready on projector
- •Press Play on Mobile Remote to start briefing
- •Audio/visual content plays via Presenter View
- •Walk around answering questions
- •Use pause button if needed for clarifications
Training
~15 min- •Audio guides through training lock technique
- •Walk around to assist struggling agents
- •Monitor team progress indicators
- •Use break opportunities for pacing
Mission
~12 min- •Start the mission timer
- •Teams compete on Dangerfield locks
- •Record completion times as teams finish
- •Handle help requests promptly
Debrief
~8 min- •Review rankings and results
- •Award titles to top performers
- •Highlight interesting moments
- •Celebrate team achievements
Closing
~5 min- •Thank all participants
- •Remind about certification emails
- •Handle equipment collection
- •Click 'Complete Event' to finalize
Audio & Visual Management
Content is pre-sequenced but you control when each segment plays. Use Presenter Mode for the best experience at live events.
Presenter Mode (Recommended)
Like Spotify Connect for events: content plays on the presenter screen, you control it from your phone.
Mobile Remote Controls
- Play/Pause - Large central button
- Previous/Next - Skip between segments
- Skip To - Tap upcoming segments to jump
- Progress - See current position and duration
Presenter View Shows
- Images - Full-screen with Ken Burns effect
- Subtitles - Word-synced at bottom of screen
- Status Bar - Phase, progress, connection status
Alternative Delivery Modes
Presenter Mode
Laptop plays audio/visual via projector. Phone controls everything.
Best for: Live events
Phone Synced
Audio plays on attendee phones. You control timing.
Best for: Quiet venues
Self-Paced
Attendees control their own progression.
Best for: Demos, async
Keyboard Shortcuts (Presenter View)
| Key | Action |
|---|---|
| Space | Play / Pause |
| → | Next segment |
| ← | Previous segment |
| F | Toggle fullscreen |
| Esc | Exit fullscreen |
Handling Issues
Attendee Situations
The Attendee Monitor shows real-time status for every participant:
| Status | Meaning | Action |
|---|---|---|
| Active | Engaged and participating | None needed |
| Idle | No recent activity | Check if they need help |
| Late Arrival | Joined after phase started | Pair with teammate, brief quickly |
| Disconnected | Lost connection | Ask to refresh, help reconnect |
| Inactive | No activity for extended time | Visit table, check status |
Help Requests
Attendees can tap the help button on their phone. Requests appear in real-time on your dashboard with the agent's location (team/table). Acknowledge promptly to maintain engagement.
Common Problems
Agent can't join
Check the event code is correct. Try the full URL instead. Verify WiFi connectivity.
Audio not playing
Browser autoplay requires user interaction first. Click anywhere on the Presenter View window, then press Play on Mobile Remote.
Mobile Remote shows "Waiting for Presenter View"
Ensure Presenter View is open on the laptop. Both devices need internet. Try refreshing both pages.
No audio through speakers
Check laptop audio output is set to the correct device. Presenter View plays audio through the laptop's selected audio output.
Lock won't open
Ensure tension wrench is in correct position. Check for bent picks. Some locks may need replacement.
After the Event
Completing the Event
- Click Complete Event in the Control Center
- Review final statistics and rankings
- Certification emails are sent automatically
- Event data is preserved for analytics
Analytics
Post-event analytics include:
- Attendance rate and check-in timing
- Team completion times and rankings
- Help request frequency
- Engagement metrics by phase
Best Practices
- Arrive early - Set up at least 30 minutes before
- Test Presenter Mode - Verify projector, audio, and Mobile Remote connection before attendees arrive
- Charge your phone - Mobile Remote keeps your screen on; bring a charger
- Brief helpers - If you have assistants, assign them to specific tables
- Walk the room - Mobile Remote frees you from the laptop; use it
- Use pause - Pause for questions whenever needed; content waits for you
- Stay calm - Technical issues happen; handle gracefully
Next Steps
- Review the Audio System reference
- Explore Core Concepts for deeper understanding
- Run a test event before your first live session